Returns – ForecastClothes.com
Returns Period
You have 30 days from the date of delivery to return your items for a refund or exchange. All items must be in original, unworn condition with tags attached.
Return Eligibility
To be eligible for return, items must be:
- Unworn, unwashed and in original condition
- In original packaging with all tags attached
- Accompanied by original receipt or proof of purchase
- Free from odors, stains, or damage
Return Process
To initiate a return:
- Log into your account on our website
- Go to your order history
- Select “Request Return” for relevant order
- Complete return form and print label
- Package items securely and ship
Return Costs
Standard returns: $7.95 (deducted from refund)
Free returns for:
- Faulty or defective items
- Incorrect items received
- Quality issues
Refund Processing
Once we receive your return:
- Inspection within 3-5 business days
- Refund to original payment method
- Email confirmation sent
- Allow 5-10 days for bank processing
Exchange Options
We offer exchanges for:
- Different sizes
- Alternative colors (subject to availability)
- Store credit for future purchases
Non-Returnable Items
The following cannot be returned:
- Final sale items (clearly marked)
- Worn or used items
- Items without original tags
- Gift cards
- Personal hygiene items
Faulty Items
If you receive a defective item:
- Contact us within 14 days of delivery
- Provide photos showing the defect
- We cover return shipping costs
- Choose replacement or full refund
International Returns
Additional requirements for international returns:
- Return within 30 days still applies
- Customer pays return shipping costs
- Include customs declaration
- Refund minus original shipping costs
Return Authorization
Returns require prior authorization. Unauthorized returns will not be accepted.
Quality Inspection
All returns undergo quality inspection. Items not meeting return standards will be returned to customer at their expense.
Store Credit Option
Choose store credit for:
- Immediate processing
- No return shipping fees
- 12-month validity period
Holiday Returns
Extended return period for holiday purchases:
- Items purchased November 1 – December 24
- Eligible for return until January 31
- All standard conditions apply
Gift Returns
Gift returns accepted for:
- Store credit only
- Within 30 days of delivery
- With original gift receipt
Partial Returns
Partial order returns accepted. Refund will be issued only for returned items meeting all criteria.
Return Timeframe
Returns must be received within 14 days of authorization. Late returns may be subject to fees.
Return Status
Check your return status:
- Through your online account
- Using return tracking number
- Contacting customer service
For return questions, contact us through our website form. Include your order number for faster service.
